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Eligibility for Returns

Products can be returned within 14 days from the delivery date, provided they are unused, in their original packaging, and accompanied by the receipt or proof of purchase.

Non-Returnable Items

Some products may not be eligible for return, such as items that were used, damaged due to misuse, or missing accessories. Please check with our customer support team for clarification before initiating a return.

How to Return

1. Contact our customer support team within the return period to request a return.
2. Provide order details and reason for return.
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3. Our team will arrange for pickup or guide you to the nearest drop-off location.
4. Once the product is inspected and approved, your refund or exchange will be processed.

Refunds

Refunds will be processed using the original payment method whenever possible. Cash payments will be refunded in cash, while InstaPay or e-wallet payments will be refunded through the same channel.

Need Help?

For any questions regarding returns, please contact our customer support team. We are here to assist you and make the process smooth and easy.