Frequently Asked Questions – Global One


1. How can I place an order?

You can browse our products, add your desired items to the cart, and then proceed to checkout by filling in your shipping details and selecting a payment method.


2. What payment methods do you accept?

Payment through our website is cash only. However, if you prefer to pay via InstaPay or an e-wallet, you can coordinate with our team when we contact you to confirm your order. Simply let us know your preferred option, and we will arrange the payment accordingly.


3. How long does delivery take?

Delivery usually takes between 2 to 5 business days depending on your location. You will receive tracking details once your order is shipped.


4. Can I return or exchange a product?

Yes, we offer a return and exchange policy within a specified period, provided the item is unused and in its original packaging. Please check our Return Policy page for full details.


5. How can I contact customer support?

You can reach our customer support team via email, phone, or through the contact form on our website. We are here to assist you anytime.