Help – Global One


1. How to Place an Order

To place an order, simply browse our website, add your desired products to the cart, and complete checkout. You will receive a confirmation call from our team to verify your order.


2. Payment Options

Payments are accepted in cash through the website. Alternatively, you can pay via InstaPay or an e-wallet by coordinating with our team during the order confirmation call.


3. Shipping & Delivery

We deliver across Egypt. Delivery times may vary depending on your location, but we strive to ensure fast and reliable service.


4. Returns & Exchanges

If you face any issues with your order, please review our Returns Policy or contact our support team for assistance with exchanges or refunds.


5. Contact Support

If you need additional help, feel free to reach out to us through:


6. Frequently Asked Questions

You can also visit our FAQ page to find quick answers to common questions.